業務内容

• Own the technical delivery plan for multiple interdependent workstreams; translate business goals into a milestone roadmap.
• Run day-to-day delivery across OpenAI FDE and customer teams; keep work on track, unblock, and make scope/prioritization trade-offs.
• Embed with customer teams to land production deployments and drive adoption; map workflows and lead onboarding/change management.
• Partner with Product and Research to land platform components and research workstreams on schedule; codify reusable patterns.
• Own ROI and impact measurement; define hypotheses, KPIs, and pre-/post-deployment metrics; report to sponsors.
• Role based in Tokyo; hybrid model (3 days in office); relocation assistance; travel 25–50%.

技術スタック

必須スキル

• 7+ years of customer-facing technical delivery leadership.
• Proven track record delivering large, complex, high-stakes engagements, ideally involving AI/LLM.
• Strong technical fluency; ability to discuss architectures, trade-offs, and production pitfalls.
• Skill in mapping customer workflows and constraints; translating requirements into actionable plans.
• Willingness to be onsite with customers 25–50% of the time.

歓迎スキル（該当する場合）

• Experience shipping AI/LLM systems and defining reusable solution patterns.
• Sector expertise in healthcare, energy, financial services, semiconductors, or IT.
• Experience with adoption/change management and KPI/ROI measurement.
• Ability to translate field insights into product/research roadmaps; cross-team collaboration.

キャリア成長観点

• End-to-end ownership of deployments that deliver measurable customer value and drive adoption.
• Opportunity to influence product/research roadmaps through field insights without formal management duties.
• Deep exposure to enterprise AI deployments, platform patterns, and integration challenges; build reusable deployment playbooks.
• OpenAI Tokyo role with hybrid model, relocation support, and travel to broaden customer exposure.